At Digital Butter, we take your privacy seriously, and we acknowledge that by using our website, you are giving us information that should not be shared openly to people outside of our company. As such, we want to make it clear, what information you are giving us, who sees it and why we are asking for it.
Information Provided Directly By You
When you contact us for our services, we may ask for information including your name, e-mail, phone number and other files you may submit voluntarily.
When you use interactive features on our website, for example submitting an audit or contact us form, we receive the information you provide.
When you contact us for assistance, we receive the information you provide in that correspondence and any other information you send to us.
Information We Receive Automatically When You Use Our Website We collect Device Information using the following technologies:
Cookies
Cookies are small data files placed on your device or computer and often include a unique identifier. For more information, please see our Cookie Policy.
Log Files
Log Files track actions occurring on the site and collect data including your Internet Protocol (IP address), browser type or operating system, Internet service provider, referring links to our website orexit links from our website and date/time stamps.
Web Beacons, Tags and Pixels
Web Beacons, Tags and Pixels are electronic files used to record data about how you browse our website.
De-Identified or Aggregate Information
De-identified information is data we collect that has been combined with information from others so that the recipient of the data is not able to identify any particular individual or device from the data.
We may use the information that we collect through our website for a variety of purposes supporting our (goal/mission - what sounds better?), including to:
We are committed to maintaining your trust and we want you to understand when and with whom we may share the information we collect from you.
We may share your information with service providers that perform certain functions or services on our behalf, including Pipedrive and Mixpanel.
We may share your information with other parties when required by law or as necessary to protect the services. We may disclose your information to such third parties in order to:
Protecting the information of our users is extremely important to us, so we constantly maintain our security safeguards to help protect against loss, misuse, unauthorised access, disclosure, alteration or destruction of the information you provide to us.
However, please note that no data transmission or storage can be guaranteed to be 100% secure. We strive to protect your information and privacy, but we ultimately cannot guarantee the security of any information you disclose or transmit to us online and cannot be responsible for theft, destruction or inadvertent disclosure of your information.
At any stage you may request for us to share any non-anonymised information that we are storing about you. To do so please email info@butter.com.hk and make your request clear.
By providing your e-mail through our website, you are agreeing to receive promotional e-mails, newsletters, and similar communications from us. You may opt out of receiving these e-mails from us by clicking on the opt-out or “unsubscribe” link included in the e-mails you receive. Please note that opt-out requests may take up to 5-10 business days to be effective. Your opt-out request will not apply to messages that you request or that are not promotional in nature. For example, we may contact you concerning your account or any correspondence you have made with us, even if you opt out of receiving unsolicited promotional e-mail messages.
Note that under GDPR we are defined as the Data Controllers of your data, meaning that we have direct access to your content, and other information about you. We will ensure that high standards of security are used to prevent any third parties accessing your data without permission.
Our Privacy Policy applies to all the services we offer through our website. This is not applicable to services with separate privacy policies that do not incorporate this Privacy Policy.
Our Privacy Policy does not apply to the practices of other companies or organisations with separate Privacy Policies that advertise our services.
Our Privacy Policy does not apply to products or services offered by other individuals or companies that have used or are linked to our services.
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons.
For more information about our privacy practices, if you have any questions or if you would like to make a complaint, please contact us by e-mail at info@butter.com.hk or by mail using the address provided below:
Digital Butter
801, The Factory,
1 Yip Fat Street,
Wong Chuk Hang,
Hong Kong