Website Maintenance
We take the technical headache out of your website maintenance.
We've spent 10+ years developing deep expertise in building, maintaining & optimising websites. Let Digital Butter be your technical team.
Package pricing
Butter offers options for a bucket of hours that can be used each quarter. All plans have a 6-month minimum (2 quarters) with no roll-over hours. For select projects and scope, we also offer a Pay As You Go option for HKD$1,550 where hours are valid for 6-months. With both quarterly and PAYG plans, once hours have been consumed, or expire, a ‘top up’ of hours can be purchased to replenish the hours and to reset the validity date.
How we can help
We are here to support the launch & ongoing optimisation of the websites in a range of areas, as your business new URLs. Support retainer time can be also used across agency for any task, large or small - including but not limited to:
Troubleshooting Website Issues
Your website is a dynamic technology that needs ongoing maintenance to fine-tune its performance. With our automated and systematic approach to troubleshooting, we take the hassle out of your web maintenance. Picking up issues before they affect how your users and customers interact with your website.
Bug Fixing
Websites can face bugs that impact user experience. Common bugs include issues with device responsiveness, HTML errors, CMS configuration, plugin/feature functionality or broken links. We fix these fast - log your issue and let our team handle the rest. Our scheduling system ensures you get your problem solved quickly by one of our experienced developers.
New Web Pages or Templates
With our team of designers and developers, we make adding a new web page design or content template to your Content Management System (CMS) simple. All you need is an idea - visualise it with our design team; then we take care of development and launch.
Responsive Web Design Issues
Our responsive website testing can pick up any front-end code issues that might appear across screen sizes - where we quickly implement fixes to ensure your site is fully optimized, regardless if they're browsing from large desktop monitors or smaller mobile phones.
Technical & On-page SEO
Make it easy for Google to read your website. Let us audit the technical setup and implement fixes that will show up more often on search engine results pages (SERPs). We find and fix on-page SEO issues like performance/speed, HTML tags and content, broken links, search console errors and crawability issues.
3rd Party Software Integrations
Let us help build connections between software in your tech stack. We've worked with multiple ERPs, ESPs, CRMs and various other softwares building well structured and efficient APIs - so your website can connect its data seamlessly with the desired application.
Data & Analytics with Dashboarding
Data generated from your website and store can help optimise your entire marketing efforts. To maximise the effectiveness of your data, first we ensure all data and information is being captured correctly. Second, we make it easy for your marketing team to understand user behaviour and shopping insights from your platform. Through custom visualisation of the metrics that matter to your business.
Email Marketing
Unlock the true potential of your e-commerce store through our end-to-end email marketing services. We help you set up and send automated flows that convert, nurture leads and increase brand loyalty. From onboarding to an ESP, to template design and sending weekly sales campaigns, we take the headache out of maximising potential from a key digital channel.
Strategy Sessions & Workshops
The skill sets across our agency can be tapped into using our design thinking approach to workshops and strategy sessions. Whether it's a small UX challenge or a larger business opportunity - have our expert strategists, designers and developers apply their experience to your challenge. Use our team as a sounding board, or have us do the heavy lifting for you.
A track record of
strong client partnerships
We provide 25+ clients ongoing support with their websites and e-commerce platforms, helping them to maintain the security and stability of their platforms.
We work with the best
We're experts & partners in Shopify, Craft Commerce & Magento. As well as Craft CMS, WordPress & Webflow.
Our strong relationships across these partnerships allow us to bring the relevant expertise and solutions to our clients.
